If I wanna talk about the transantiago, I have to say, firstly, that I live in the south for many years, half of my life actually, so when I came to study in Santiago , this transport system has already implemented. But I has tested the old system in many of my stays, almost all my family live in the capital. The called "Micros Amarillas" has many advantages and obviously disadvantages versus the "orugas" of the transantiago. The first of them , the "micros", was so much faster than the "orugas", but more dangerous too. The transantiago drivers are too much kindly than the past bus driver. I think, that is because the direct treatment with the people who aboard the bus everyday. The new system bip! of payment is so much impersonal than the old system of "chin chin".
For me that I'm a really unsocial but not unkindly person with the general people, I mean passengers and crowd, the transantiago system has some good things, like the fact that I didn't have to treat with the bus operator because the "Tne" bip! do it for me. But, honestly, is very annoying have to travel so close to the several mass of people who arrives into the bus because their haven't other option. The smell and the unkind music that some people makes sound from theirs cellphones are very standed because my headphones and my mp4, that I hopefully wait that a really bad person doesn't stealth me!
I really don't know what changes to do to the actual public transport. I really expect that the many problems with the mass quantity of people who aboard the system in the "pick" hour has a solution...Ah! and other thing! The "metro" has to be open all night looong!!